Shamar Organics – Return Policy
1. Preamble
This Return Policy (hereinafter referred to as the “Policy”) is constituted by and between the purchaser (hereinafter referred to as the “Purchaser” or “You”) and Shamar Organics LLC a Texas Limited Liability Company (collectively referred to herein as “the Company”, “We”, “Us”, or “Our”). This Policy delineates the terms and conditions underpinning the return of merchandise transacted via our Platform. By entering into a transactional relationship with the Shamar Organics LLC, the Purchaser irrevocably consents to be bound by the stipulations enumerated herein.
2. Return Temporal Framework
“Merchandise purchased from our Platform may be returned within fourteen (14) calendar days, commencing from the date of receipt for non-perishable items. Perishable items are not eligible for returns once sold.”
3. Criteria for Admissible Returns
a. State of Merchandise: Goods intended for return must be in their pristine, undebased condition, exhibiting no manifest signs of utilization, alteration, or defilement, and should be accompanied by all original packaging, labels, and ancillary accoutrements.
b. Perishable Commodities: Given the organic and potentially evanescent nature of select offerings, such commodities must be remitted in a state ensuring they are uncompromised in quality, safety, and salability. Perishable commodities are typically picked up by the consumer directly or delivered by the vendor or hobby gardener. Given their perishable nature, once sold, they are not eligible for refunds or exchanges.
4. Enumeration of Non-Returnable Commodities
Certain delineated categories of goods are explicitly exempted from the purview of this return regime, encompassing but not confined to:
- Monetary gift instruments
- Commodities conspicuously designated as “non-returnable” or “final sale”
- Bespoke or tailored artifacts
- Any perishable items as they cannot be returned once sold.
5. Procedural Mechanics Governing Returns
a. To initiate any return, the Purchaser must inform the specific Vendor from whom the product was purchased, though any required coordination or assistance may be sought from Shamar Organics LLC customer liaison at customersupport@shamarorganics.com.”
b. Once return authorization is obtained, the Purchaser is to send the item to the vendor’s specified return address. The cost of returning the product lies with the Purchaser, unless the product received was defective or the wrong item was sent by the vendor.”
c. Scrutiny and Adjudication: Consequent to the receipt of the returned merchandise, it shall be subjected to rigorous scrutiny. Commodities remitted in a debased state or beyond the stipulated return temporal framework may be summarily repudiated.
6. Refund Modalities
“Refunds are processed only for eligible non-perishable products after thorough inspection. The method and timing of the refund depend on the original payment method used. Refunds are typically processed within seven (7) to fourteen (14) business days. The Company has the right to reduce the refund amount if the returned product is damaged or missing any original items.”
7. Exchange Regime
Exchanges are processed only for non-perishable items that have tangible defects or damage. Purchasers wishing for an exchange for an identical product should contact the specific Vendor from whom the product was purchased.”
8. Policy Modulation Clause
The Company unequivocally reserves an inalienable right, exercisable at its unbridled discretion, to introduce modifications, augmentations, or revisions to this Return Policy. Circumstances invoking substantive recalibrations shall be relayed to the Purchaser populace via overt notifications promulgated on our Platform or through other pertinent communicative channels.
9. Communication Nexus
For further elucidations, redressal of grievances, or interpretative assistance ancillary to this Return Policy, stakeholders are earnestly entreated to establish correspondence with our designated liaison portal at customersupport@shamarorganics.com.